Client Testimonials
TESTIMONIALS
"I first started working with Steve back in my UVM days, and noticed early on he was knowledgeable, prompt, efficient and thorough. After leaving UVM in 2005 and continuing to work with him, those qualities became even more prominent. And, to top it off, he's easy to work with, reasonable with his rates, and very accessible. I look forward to using the Mac Doctor for many, many years to come, and would encourage you to give him a try. He's the best!"
Gordon W.T. Woodworth, The Chronicle News Editor
Northern New York's Leading Newspaper
"While I pride myself on knowing Apple and Macs quite well, Steve is a real genius, and we call him when we need an expert. It probably doesn't happen enough, but it's nice to know who to call with a dilemma or problem!"
Mark Vogelzang, President & General Manager
Vermont Public Radio
"Thanks so much for your patience and diligence today. My MacBookPro is now zipping along. After the massive clean-up and fixes that you did, and the clean report from DiskAid etc, I have a lot more confidence in my machine. I also have a much better understanding of how to manage my 4000 or so fonts...It's not easy to trust someone with my laptop, especially long distance, but you clearly know what you are doing, and it's a relief to hand over the sick puppy to you, knowing it's in good hands. I feel much better having had all my questions answered, and I no longer have that nagging, anxious feeling that something is wrong."
Belinda
Creative Pro, Montreal, Quebec
"We have been very satisfied with Steve's prompt service and extensive knowledge. He was able to quickly understand our system, diagnose it's problems, offer sound advice, and help us to run more efficiently. As a small company, we're happy to be able to rely on Steve's expertise whenever we need it."
Terri
Ad Agency, Burlington, VT
"I thought my life was over when my Hard Drive died. I had been advised that my data was lost forever, or, at best, only retrievable at tremendous cost by someone on the West Coast, but the Mac Doctor was able to restore most of my data for me within a matter of days. He saved my life!"
Mary Ellen
Middlebury, VT
"Working with the Mac Doctor has been great. Steve has been attentive to our needs and always provides us with knowledge on how to best take care of our macs as well as what might be a better solution, while keeping the bottom line in mind."
Lisa
University of Vermont
"I've been working with Steve for over ten years and at least six computers. He has been extremely helpful in emergency situations, initial setups (Always a wise investment) and ongoing maintenance. He appreciates and understands macs and keeps up with the latest technology so I don't have to."
Bill
Burlington, VT
"I found out what a wizard Steve is when another Mac specialist—who is very good himself—couldn't rescue the iTunes data that had gone missing during an operating system upgrade. Not only does The Mac Doctor heal such problems, he recommends fantastic, lesser-known software that probably costs him some consulting business because it prevents problems in the first place. Not that he'll lack for business: it's always possible to make a system better, and there, too, his recommendations and installations set a high standard."
Ed
Middlebury, VT
"At one time I was experiencing some difficulties with my Macintosh system. Due to the technical aspects of the problems and my, then, limited knowledge I decided to contact a professional. That professional was Steve L'Heureux, AKA 'The Mac Doctor.' Steve pinpointed my problems, worked dilligently and made repairs expediently. My computer was back in tip top condition in no time and was a happy machine. I, as the primary user was also estatic that I could resume my tasks. Modern technology is a wonderful thing but a hinderance when things do not work right. Fortunately there are folks like Steve who get to the root of the problem and are able to fix things."
Robert
Colchester, VT
"Steve has always been quick to respond to my calls for help up here in Ripton. He has accommodated his schedule to fit mine. He has been patient with my lack of knowledge. He has helped me transfer large amounts of important information from one computer to another and he's kept my current iBook functional for my needs. I appreciate having an expert like the Mac Doctor in the area."
Tal
Ripton, VT
"My experience with Steve is that he's honest and always acts in the best interest of the customer. You couldn't ask for a better "Doctor"!"
Sue
New Haven, VT
"I feel that your professionalism is front and center, paramount, and unquestionable from my point of view. Part of your professionalism picture is a commitment to timeliness (promptness, being on time, and communicating clearly, so there are no questions). You share a knowledge that assists computer users to obtain maximum efficiency of their time and from their computers. I've noticed a core honesty and integrity that both vendors and customers should appreciate."
Serrill
Burlington, VT
"I am new to Mac laptops. I have used Steve, the Mac Doctor, several times to help me through a number of software issues. Steve has been quick to respond, patient with me during our sessions, and has always been successful in resolving the problems. Additionally, I can either go to his offices or he will come to me, which can be economical. I am positively impressed with the Mac Doctor's service."
Milo
Vergennes, VT
"The Mac Doctor (Steve L'Heureux) has been terrific. He responds quickly to our needs, and provides excellent service."
Ed
So Burlington, VT
"My wife and I have been using Steve's services for over 9 years with great satisfaction. He performs yearly maintanance, updates for us, and although he has to travel some distance to service us, he is always on time. He also helps us via the Internet when problems have arisen. His is the only number, other than family, we have on speed dial... and we're thinking of removing the family."
Ken
North Hero, VT
"I have always found Steve—The Mac Doctor—to be quick and effective in responding to my Mac needs. I recommend him highly."
Arnold, Professor Emeritus
Middlebury, VT
"Steve, the Mac Doctor, definitely knows his stuff! He's fixed every problem that my Mac OSX has had and within 48 hours!"
Carolyn
Richmond, VT
"I cannot imagine anyone more knowledgable about Macs than Steve L'Heureux."
Edward, Author
Middlebury, VT
"I have used the services of the Mac Doctor for several years, and been completely satisfied. I have even taken my computer from Maryland to Vermont for him to work on, as he does better work than the local service agencies. I recommend him to any Mac user."
Leight
Baltimore, MD
"In an age where the voice at the other end of the phone is often a machine it is always comforting to speak with Steve via the phone about Mac advice, concerns and solutions."
Laura, Graphic Designer
Waterbury, VT
"The Mac doctor chose the perfect name. Steve has made many house calls for my 'sick' computer, although most of the time it's the nascent user that needs the attention! He knows the anatomy of Macs inside and out, gives prompt service at home or over the phone. You are in good hands with The Mac Doctor."
Madelaine
Ferrisburgh, VT
Steve L'Heureux rescued my scrambled Mac system and launched me on a clean and facile home office arrangement which so far I have been unable to destroy ("screw up"). Now I am burning CD files and shipping them all over the place and enjoying my photo hobby business with great feelings of accomplishment. Thank you, Steve.
Bob
Vergennes, VT
